Neat Group gets updated ISO certificates

ISO SueciaWe are proud to announce that Neat Group has renewed ISO 9001, ISO 14001 and ISO 27001 certifications according to the new standards updated in 2015.

ISO 9001 is the international standard that specifies requirements for a quality management system (QMS). Changes introduced in the 2015 revision are intended to ensure that ISO 9001 continues to adapt to the changing environments in which organizations operate.

Some of the key updates in ISO 9001:2015 include the introduction of new terminology, restructuring some of the information, an emphasis on risk-based thinking to enhance the application of the process approach, improved applicability for services, and increased leadership requirements.

ISO 14001 is the international standard that specifies requirements for an effective environmental management system (EMS). It provides a framework that an organization can follow, rather than establishing environmental performance requirements.

According to Thea Dunmire, President of ENLAR Compliance Services, as part of the effort to structure all ISO standards in the same way, the revisions introduced in the 2015 version of ISO 14001 include incorporating a required high-level structure, using mandatory definitions, and incorporating common standards requirements and clauses.

Finally, the ISO 27001 standard contributes to fostering information protection activities in organizations, improving their image and generating trust for third parties. Further, this certification promotes the confidentiality, integrity and availability of information in order to ensure fundamental aspects in the management of it like only authorized persons can access the information; the methods of processing information are accurate and complete and authorizes users to have access to it at any time.

Maintaining the ISO certifications has been a complicated job in which all workers from Neat have been involved and led by our quality department, but we believe that it is necessary to maintain these standards in order to offer the best service to our customers.

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Neat Group and the Embassy of Sweden organize the conference “Leading digitalization in healthcare sector”

shutterstock_451442260The Embassy of Sweden in Madrid, in collaboration with the Neat Group, organized a session entitled “Leading digitalization in healthcare sector” last week. The aim of the conference was to exchange experiences based on the digitalization and the improvement in the quality of life of the elderly and disabled people.

The Swedish Ambassador in Spain, Lars-Hjalmar Wide, inaugurated the conference and gave a short presentation of the benefits of digitalization in healthcare sector. Malin Svensson, Commercial Counsellor of Sweden in Spain, stressed that the challenge of increasing the population in our societies, coupled with an increase in chronic diseases, makes us doomed to “develop solutions that improve the quality of life of people”. In addition, Svensson has presented Neat “as an example of a company that has become a supplier partner that favours digitalization while empowering the user. It is not possible to cope with change without a transparent and open dialogue with people”.

The next to speak was the founder of Neat Group, Adolfo Tamames, who in his speech spoke about the need of the sector to adapt to a digitalized world. “We must use all available tools to improve the quality of life of the elderly, without replacing the human factor and maintaining the humanization of care,” Tamames said, who also added that telecare services could prevent patterns of user behaviour thanks to artificial intelligence.

The conference had several professionals who presented some digitalization projects carried out outside Spain like Jérome Boissou who presented Eliot, the program of digitalization at home developed by Legrand; the technology strategy leader for the welfare of the city of Gothenburg, Asa Wall, who described some of the projects carried out in her city and Tom Morton, who explained how the healthcare is being developed thanks to the digitalization in Falkirk (Scotland).

Finally, important professionals of the health sector in Spain closed the event with a discussion about the current situation of digitalization in the healthcare sector.

Neat Group, pioneers of digitalization 

Neat is aware of the challenge for companies in the healthcare sector of transitioning from an analogue to a digital model. That is why, we have developed a wide range of solutions adapted to the digital world that allow our customers to offer their users totally renewed service models, adapted to people and their current and future needs. Solutions whose success supported by the 150,000 digital terminals already deployed internationally. A figure that is increasingly growing.

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Neat awarded with the Original Product SENDA Prize for the launch of NOVO

Premios SendaThe SENDA Awards come to its ninth edition and this year we have been awarded in one of its categories for the launch of our digital carephone, NOVO.

The purpose of the SENDA Awards is “to recognize the work of people, institutions, companies and professionals who improve the quality of life of the elderly people, as well as to promote personal autonomy and active aging”.

After years of research and development, we have incorporated the most advanced technology for social services into a completely new digital concept that will take telecare one step further. Because of that effort, we have created NOVO, a digital carephone that combines network capacity, ease of use and total security with a functional design that can be easily incorporated in any environment and any attention situation.

The prizes have also recognized important people and institutions such as the poet Maria de Prado Herranz, the theatre producer Enrique Cornejo, the provider of telecare services Ilunión Sociosanitario or the Junta de Extremadura, among other relevant people in the promotion of active aging and the care of older people.

The delivery ceremony will take place next Tuesday, at the Ministry of Health, Social Services and Equality in Madrid, in a ceremony chaired by Mario Garcés, Secretary of State for Social Services and Equality, and Matilde Pelegrí, president of the SENDA Group.

You can check the winners list here.

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Neat deploys its assistive technology in Cantabria, Spain

With the aim of guaranteeing the safety of the residents and respecting their right to autonomy, the Fundación Asilo de Torrelavega has decided to install the Wandering Control System of Neat Group in one of its care centers, the San José nursing home.

The Fundación Asilo de Torrelavega offers care to 1,204 daily users in its various centers, including children, the elderly and people with physical or intellectual disabilities.

All residents with advanced cognitive impairment with disorientation have been assigned an ATOM bracelet, so that if they violate the security limits of the nursing home, the system detects it and immediately notifies caretakers thus avoiding the risk of getting lost.

This project has been carried out through TECNIREPAR, one of the distributors of Neat in Spain.

The wide satisfaction of the Fundación Asilo de Torrelavega has left the door open for a future installation in its centers of the Indoor Location system and the D-SERVER System.

Asilo de Torrelavega

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Neat promotes telemedicine in HospitalSpec 2018

eHealth SolutionNeat attended the HospitalSpec 2018 event where it had the opportunity to offer its telemedicine services to important purchasing decision makers and get important contacts at the management level.

HospitalSpec is an annual event designed to offer an individualized service to purchasing executives of the main hospital groups, mutual insurance companies, nursing homes, architects, engineers and suppliers of equipment, services and solutions of the health industry. In this edition HospitalSpec was held in Seville, from March 13 to 15.

Among the companies with which Neat held meetings and presentations of its offer in telemedicine are Intercentros Ballesol, Aralia Servicios Sociosanitarios, Fremap Mutua de Accidentes, Inycom, Bernardotgarcía, C+G Técnica, Parra-Müller Arquitectura de Maternidades, Hospitales Parque, etcetera.

Neat telemedicine solutions promote the integration of social and health services, self-care and the prevention of chronic diseases. Our solutions are designed to prevent, detect and control risk situations at all levels: highly complex patients, high-risk patients, chronic patients, as well as the rest of the population.

Our telehealth solution is based on a series of sensors and a device with which the patient, in his own home, can take his vital signs measurements and send the results wirelessly to the cloud in a safe way where the health professional can consult them anywhere.

The exclusivity of the event lies in its format, a personalized program of face-to-face meetings combined with relaxed networking activities that facilitate the strengthening of inter-professional relations.

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The Provincial Council of A Coruña launches the campaign “Contigo Mellor” to promote its telecare service

The Provincial Council of A Coruña presented a few days ago its campaign entitled “Contigo Mellor“, whose objective is to inform the potential users and their families about the home care service provided by the institution. A system that gives service to all those elderly people who request it and reside in town councils of less than 50,000 inhabitants of the province of A Coruña.

The campaign was presented by the head of the area of Social Welfare, Education and Equality of the Provincial Council of A Coruña, Ánxela Franco, who stressed that the objectives that the telecare service pursues are “avoiding unnecessary hospital admissions, the possibility of integration into the life of the environment of the users intervening immediately in personal, social or medical crises “.

The telecare service of the Provincial Council of A Coruña has been operating for 19 years, with 2,087 users, of which 345 are over 90 years old, and at this time, it has served more than 5,000 people.

In the video presentation of the campaign, our ATOM device has a special role when it comes to showing the elderly doing their daily activities while maintaining their safety and independence.

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Neat presented the whole NOVO concept at Altenpflege 2018


Hannover was the center of ALTENPFLEGE 2018; from 6 to 8 March, around 550 exhibitors met at the this international event with care products and services. The focus of this leading fair, with around 26,000 visitors, was the subject of digitization, which is becoming more and more important.

Neat participated in the Altenpflege fair exhibiting the digital ecosystem of NOVO and highlighting the great advantages of offering a connected care.

Visitors were able to get to know in depth three variants of NOVO that allow reliable and secure connection to all networks:

NOVO types.png

With these three variants, NOVO can be precisely adapted to the respective network requirements and always offer a consistent and future-proof connection. NOVO is compatible with the known telecare communication protocols.

Similarly, the Care Management Portal (CMP) was shown, a web-based tool that anytime and anywhere allows staff to conveniently and efficiently remotely manage and monitor the NEAT IP devices.


During this important fair, Neat presents its digital technology to a big number of participants and open up the possibility of future collaborations and new projects.

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