World Elder Abuse Awareness Day

grandparent-1235191_1920.jpgToday, June 15th, the “World Elder Abuse Awareness Day” is celebrated. Neat Group is fully aware with this cause and for which we work every day in collaboration with other companies and institutions to visibility this problem and to encourage the good treatment for elderly people.

The global population of people aged 60 years and older will more than double, from 542 million in 1995 to about 1.2 billion in 2025. Around 6% of elderly people have experienced some form of maltreatment at home. Elder maltreatment can lead to serious physical injuries and long-term psychological consequences, and furthermore, the incidence of abuse towards older people is predicted to increase as many countries are experiencing rapidly ageing populations.

To create awareness of this problem the General Assembly of the United Nations established June 15th as the World Elder Abuse Awareness Day.

The mistreatment in older people is an attack not only to their rights, but also to their dignity. Moreover, it is this sector of the population that is more likely to be victims of abuse because of their vulnerability generated by their lack of physical autonomy, loss of social role and low income levels.

Like our CEO, Adolfo Tamames, explained at the talk “Mistreatment in elderly and gender violence” organized by Senda Group and attended by the Mayor of Madrid, Manuela Carmena and Secretary of State for Social Services and Equality, Susana Camarero (among others), loneliness, is also another kind of abuse to be avoided. Tamames explained that “telecare services are the greatest antidote to loneliness, a fact that explains many of these situations,” and he recommended to use this service “to include other services such as advanced telecare to detect abuse. Specialized telecare enables monitoring and the creation of a record of each case, continuous assessment and identification of episodes of risk”.

What is the state of the art telecare?

photo-1414956182841-f9f6c6f0d7c0.jpgThe main purpose of telecare is to enable older people to live independently at their homes without having to move to a nursing home and without having to give up to a safe place at an affordable price. In fact, elderly people usually spend much time in their homes because of their mobility difficulties, so it is very important for them to feel safe and accompanied in their own place.

Classical telecare has always covered the need to respond quickly and efficiently in case of falls or medical emergencies, but this is only a part of the problem elderly people may face at home. There is a wide variety of emergencies that can occur at home, and they need a fast response from the care services to avoid fires, floods or gas leaks, etc.

Therefore, NEAT Group has developed a series of alarm detectors which complete telecare system creating a much safer environment for users. For example, SMOKE and TEMP devices are able to detect a fire at the beginning and launch an alarm to the central service that shall consider the situation and, if necessary, they will call the emergency services who will solve the problem. In the same way WATER and GAS devices send alarms in case of flood or gas leakage respectively.

Similar to these devices but with a slightly different functionality are BED, FLOOR and PIR sensors that perform a monitoring of the user. In this way the alarm center will always be informed of the activity within the home and in case of inactivity, they will follow the emergency protocol.

This wide range of sensors creates a much safer environment enabling older people to live independently at home for much longer and for a small fee.


Neat AB complies with the requirements of ISO 9001 and ISO 14001

ISO Neat ABNeat AB in Sweden recently requested and obtained the certificates ISO 9001:2008 and ISO 14001:2004. The process was quick and successful thanks to Neat AB easily meets the requirements of these standards.

“This job has been led by Lars Nyström (Business Development Manager) in cooperation with the managers in Sweden. The approval has been done in a very short time, which have been possible because we were already working in a structured way”, Ulrik Lundberg, the R&D Manager and Country Manager, said.

Neat Group in Spain also meets the requirements of the standards ISO9001: 2008 and ISO14001: 2004. Similarly, Neat Group has a strong presence in Australia with its partner TeleMedCare, a company certified with the ISO 13485:2003. That is why the development of its telemedicine solutions follow a strict compliance with the requirements demanded by this standard.

ISO 9001 refers to a generic series of standards published by the ISO that provide quality assurance requirements and quality management guidance. ISO 9000 is a quality system standard, not a technical product standard.

ISO 14001 refers to a series of standards on environmental management tools and systems. ISO 14000 deals with a company’s system for managing its day-to-day operations and how they impact the environment.

ISO 13485 standard is an effective solution to meet the comprehensive requirements for a Quality Management System (QMS). Adopting ISO 13485 provides a practical foundation for manufacturers to address the medical device directives, regulations and responsibilities as well as demonstrating a commitment to the safety and quality of medical devices.

Neat Group participates in Digital Enterprise Show 2016

Digital Entreprise Show, better known as DES2016, is held in Madrid during this week. DES2016 is the global leading event aimed to Digital Transformation and it will be held May 24th-26th at IFEMA. More than 18,000 experts are expected to attend and more than 450 international speakers will talk about the digital transformation challenges.

Because of our commitment to research and development in the digital world, Neat Group will actively participate in this event.

Our collage Serafín Quintanilla, Deputy Product Area Manager, will be in Ericsson booth (stand 318, hall 8) talking about ‘Internet of Things and Digitalization’ invited by the Swedish Chamber of Commerce in Spain. The talk will focus on the evolution of technology in our sector passing from analogue to digital technology.

You can join us on:

  • Tuesday 24 at 19h.
  • Wednesday 25 at 13:30 and 17: 30h.
  • Thursday 26 at 12 and 15h.

We hope to see you there and share our experience in digitization with you all.


World Information Society Day

The World Day of Telecommunications and Information Society, better known by its acronym WTISD 2016, was held last May 17th. It was the 151th anniversary of the signature of the first International Telegraph Convention and the creation of the International Telecommunication Union (ITU).

The theme chosen by the ITU this year to celebrate the WTISD 2016 is “Entrepreneurship in the ICT sector and its social impact” emphasizing the efforts made by this organization in helping young entrepreneurs in the ICT sector boosting innovative and practical solutions to advance the achievement of the objectives of sustainable development, with particular attention to SMEs in developing countries.

From Neat Group we want to highlight the importance of telecommunications in social services such as telecare and telemedicine. Telecare, for example, is a service that has over 25 years of history in Europe and currently more than 500,000 users have telecare service in their homes. It is a service highly valued by its users and it guarantee their security and independence enabling them to live in their own home for longer.


International Nurses Day

The International Nurses Day is celebrated today, May 12th and Neat Group wants to make a small but well-deserved tribute to all those professionals who take care for us in those moments when, because of sickness or advanced age, we are need more help.

Since 1965 every May 12th is held the International Nurses Day, promoted by the International Council of Nurses (ICN), to commemorate the contribution that nurses make to our society.

The date was not chosen by chance, but coincides with the birth of Florence Nightingale, considered a pioneer in modern nursing for creating the first conceptual nursing model based on health statistics and to lay the bases of the professionalization of nursing with the establishment of her nursing school at St Thomas Hospital in London in 1860.

All those who, for any reasons, have been in contact with the work of nurses appreciate its effort and dedication, since experience gained trough direct contact with patients and their relatives makes care is of great value for patients and their recovery.

.Neat Group has always believed that facilitate the work of nurses and caregivers is one of the basic pillars in the health system, so develop technological devices, such as our call system for nursing homes, to help these professionals to improve its important work has to be one of our priorities.

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The 5 most common risks at home for older people

harold-lloyd-1137109_1280.jpgDomestic accidents happens daily in every household. Luckily, most of them are just minor mishaps, but many can become severe accidents, especially when it comes to older people with functional diversity.

Most of these mishaps are easily avoided and Neat Group has developed a variety of technological devices that help fight accidents at home.

We are going to review the most important risks that older people can suffer at their own home and how technology can help to avoid them:

1.- Falls.

The slips and falls are very common, especially among people with disabilities. Therefore it is important to keep transit areas, such as corridors and access doors, free of obstacles and well lighted; no wander barefoot and maintain floors and stairs clean and dry. In the shower it is important to install a non-slip surface and handhold bar. In any case, having an alarm system to warn any accident can help us to be safer.

For these users, we have designed our traditional telecare devices as the NEO Family. But we also have a wide variety of specific devices for each situation like FALL, BED, FLOOR or WALL Family.


2.- Gas Leaks.

Gas leaks are also numerous and very dangerous because of technical issues or forgetfulness. To keep us safe, our gas facilities must be reviewed periodically by qualified professionals. If you notice any damage you should to cut off the supply immediately and notify your service provider company.

To detect gas leaks we have created the GAS transmitter, which emits visual and audible warnings when it detects butane, propane and methane gas emissions.

3.- Fire.

Because of their dangerousness this is certainly one of the most serious threats for older people and their neighbours. To avoid the fire never leave flammable materials near the stove burners or any heat source. Also keep stoves and heaters away from curtains or cloth parts that could catch fire. If you detect a fire save people inside the house and alert the emergency services.

Our SMOKE device provides a visual and acoustic alarm in case of incipient fire or heavy smoke. When SMOKE cannot be used due to steam or dust pollution the best options is TEMP, the temperature alarm that alert users to the sudden increase in temperatures that occur in case of fire.

4.- Flood.

Floods are also very common at home. They can happen because of a burst pipe or when the users forget close the taps. Floods are very bulky and generate extensive damage to the house, so avoid and detect them early is very important. As a preventive method a professional must review periodically pipes. In case of loss of water close the stopcock and notify emergency services.

The water leak alarm, WATER, warns of unexpected leaks and launches an alarm that will be received by the telecare central, which will act immediately.

5.- Food poisonings.

Finally, food poisoning is also very common and can cause us great discomfort, and even take us to the hospital. We will keep food properly in the fridge and have special care to determine which food needs cold and what not. We will be careful in cleaning fruits, vegetables and legumes prior to consumption and will conserve separately of meat. In case of food poisoning notified the appropriate health services.

In these cases it is important to feel safe and accompanied, so the NEO Family can be an ally when to contact professional services that will serve us.

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Why are there three versions of Neo Telecare Terminal?

The Neo Telecare Terminal is the cornerstone of any home telecare system because thanks to more than 30 different types of alarms (technical and emergency) allows to create a safe environment for the patient. This alarm system allows the patient contact the emergency center via a hands free device easy to use and highly effective and provides peace of mind to families and caregivers. Even being away from the terminal, communication is clear. In addition, the Neo terminal can be combined with other Neat devices and is compatible with most commonly used call centers.

But, why there are three different versions of Neo?

Each device class adapts to specific types of telephony thus covering the full range of possibilities that exist in the market for telephone networks. This allows companies to choose the version that best suits theirs needs for comfort, ease of use and profitability.

Today most telephone lines operate analogue and for them is designed our classic Neo. However because of the fast advances in telecommunications technology Neat has developed Neo IP. This device that with digital phones so if the customer chooses IP telephony, he can use this terminal to work through Ethernet connections. For homes which are not connected to an analog telephone or internet network because of their special characteristics, Neat has developed the Neo GSM that works with mobile technology.

What is common for all three types of terminals, is compliance with applicable regulations, as they all comply with Directive 1999/5 / EC (R & TTE).



International Noise Awareness Day

person-976759_1920.jpgToday is the International Noise Awareness Day, a global campaign founded in 1996 by the Center of Hearing and Communication (CHC) which aim to raise awareness of the problems caused in our health by excessively loud noise.

Excessive noise, like any other contaminating agent, is not just an environmental complication, but also has serious harmful effects on our health, both physiological and psychosomatic, so it is important to ensure an adequate level of noise, especially in the most sensitive places for health such as hospitals and care centers.

We are all responsible for the noise generated in health centers. Alarms, devices, conversations, phone calls and so on coexist in these centers simultaneously throughout the day. Even at night, a critical patient rest time, absolute silence is achieved.

But not only patients affected by a high noise level, workers and caregivers also accumulate a high level of stress when exposed continuously to a very high noise level, and this may affect the care the patient receives.

Therefore, thinking of the welfare of the patient, we must consider how to avoid all those sounds that are unnecessary and thus achieve a healthy and relaxing ecosystem.

For this reason Neat Group has developed a nurse call system like TREX that besides having different levels in their alarm tones, these can be replaced by a vibration system also configurable by its intensity, which is a secure system and does not contribute to noise pollution in health centers.

For caregivers TREX involves mobility, security, traceability service and efficiency; while for patients is a significant improvement in attention times (derived from a more efficient mobilization of staff) and greater peace of mind resulting from lower “noise pollution”.


Differences between telehealth and telecare

eHealthGreetings everyone. This is the first post of a new project that we hope will be interesting for all of you. A blog dedicated to telecare, telehealth (also know as telemedicine) and overall about the new technologies applied to public health.

Why a blog about telecare and telemedicine?

The increase in life expectancy and the emergence of more chronic diseases have made the health needs of our societies have changed considerably in recent decades, placing our national health systems in serious difficulties, both economic and service provision.

It is at this juncture that the new technologies are very important as tools to achieve greater efficiency in treatment to patients and savings for health systems.

Therefore, we believe it is important that everyone have accurate information about these technologies, so you can evaluate them properly.

Differences between telecare and telemedicine?

The first thing to ask is what is the difference between telemedicine and telecare, two terms used more and more, but they are often confused.

In the article “Telecare for an ageing population” published by Oxford University Press, Stuart G. Parker and Mark S. Hawley give us a good explanation about this issue.

“In the simplest terms, Telehealth includes remote patient monitoring in which sensors and electronic questionnaires are used to monitor vital health signs and symptoms remotely (usually in the person’s home) and transmit data to an appropriately trained person who can make decisions about potential interventions, without the patient needing to attend a clinic. The effect of telehealth interventions may, therefore, be expected to be seen in supporting patients to manage their own conditions in their own home and in reduced dependence on traditional primary or secondary care outpatient services, elective and non-elective hospital admissions.

Telecare, on the other hand, generally refers to the use of personal and environmental sensors in the home with the aim of enabling people to remain safe and maintaining independence, avoiding institutionalisation and reducing isolation”.

In conclusion, despite the differences in both systems, these two technologies are designed to improve the quality of life of chronically ill elderly as well as to assume major cost savings and efficiency to national health systems.