Preventing falls in the elderly

falling-99184_640Falls and stumbles are the most common cause of people over 65 being admitted to hospitals in the UK. In fact, one out of three people over 65 years old will have a fall or a stumble and half of those will fall more than once a year. In addition, elderly who fall usually become more afraid of falling, and this fright can reduce their quality of life and their aptitude to do exercise often. That is why it is important to know how to avoid falls for the elderly.

Here are some tips for avoiding falls and stumbles:

  • Stay physically active
  • Have your eyes and hearing tested
  • Find out about the side effects of the medication you take
  • Non-slip mats in the bathroom
  • Stand up slowly
  • Good lighting
  • Move any clutter
  • Get help lifting heavy things
  • Use a cane or walker if your doctor says so

A fall can be very problematic, mainly for elderly people and their families. At Neat Group, we have created some technology to offer you and your family, the certainty that if anything happen there would be professional help immediately.

For example, a fall device can detect a fall and send an alarm to a telecare unit, which will alert a care team in case you need emergency services.

In this simple way, a telecare system can assure you someone is there ready to go your home and help in case you are unlucky enough to suffer a fall.


BED, sensor for the efficient and flexible care of patients

Teleasistencia Avanzada BEDIn Neat Group, we are convinced that advanced telecare can guarantee the independence and security of older people and dependents people. Advanced telecare completes the traditional telecare services with complementary technological support inside or outside the home.

Today, we want to present one of those “complementary technological supports” that guarantees the safety of older people both in their own homes and in care centers. We are talking about BED.

BED is a device that alerts caregivers to the presence or absence in the bed (or chair) of a user. A wireless device which does not require any installation since it works with an AAA battery.

BED allows two types of configuration depending on the mobility of each user; for those with limited mobility, an alarm will be sent at the same time as the bed is left, allowing acting quickly and anticipating any damage that may be caused by a fall or accident.

For residents with better autonomy, a return time is established, sending the alarm only if the resident does not return within the established time.

In addition, BED can be programmed so when the user gets out of bed, the light of the room automatically turns on, thus minimizing the risk of falls.

If you want further information about BED, as well as the rest of the devices that complete an advanced telecare system, you can consult our website here.

Teleasistencia Avanzada Cama

Neat awarded with the Original Product SENDA Prize for the launch of NOVO

Premios SendaThe SENDA Awards come to its ninth edition and this year we have been awarded in one of its categories for the launch of our digital carephone, NOVO.

The purpose of the SENDA Awards is “to recognize the work of people, institutions, companies and professionals who improve the quality of life of the elderly people, as well as to promote personal autonomy and active aging”.

After years of research and development, we have incorporated the most advanced technology for social services into a completely new digital concept that will take telecare one step further. Because of that effort, we have created NOVO, a digital carephone that combines network capacity, ease of use and total security with a functional design that can be easily incorporated in any environment and any attention situation.

The prizes have also recognized important people and institutions such as the poet Maria de Prado Herranz, the theatre producer Enrique Cornejo, the provider of telecare services Ilunión Sociosanitario or the Junta de Extremadura, among other relevant people in the promotion of active aging and the care of older people.

The delivery ceremony will take place next Tuesday, at the Ministry of Health, Social Services and Equality in Madrid, in a ceremony chaired by Mario Garcés, Secretary of State for Social Services and Equality, and Matilde Pelegrí, president of the SENDA Group.

You can check the winners list here.

The Provincial Council of A Coruña launches the campaign “Contigo Mellor” to promote its telecare service

The Provincial Council of A Coruña presented a few days ago its campaign entitled “Contigo Mellor“, whose objective is to inform the potential users and their families about the home care service provided by the institution. A system that gives service to all those elderly people who request it and reside in town councils of less than 50,000 inhabitants of the province of A Coruña.

The campaign was presented by the head of the area of Social Welfare, Education and Equality of the Provincial Council of A Coruña, Ánxela Franco, who stressed that the objectives that the telecare service pursues are “avoiding unnecessary hospital admissions, the possibility of integration into the life of the environment of the users intervening immediately in personal, social or medical crises “.

The telecare service of the Provincial Council of A Coruña has been operating for 19 years, with 2,087 users, of which 345 are over 90 years old, and at this time, it has served more than 5,000 people.

In the video presentation of the campaign, our ATOM device has a special role when it comes to showing the elderly doing their daily activities while maintaining their safety and independence.

Neat presented the whole NOVO concept at Altenpflege 2018


Hannover was the center of ALTENPFLEGE 2018; from 6 to 8 March, around 550 exhibitors met at the this international event with care products and services. The focus of this leading fair, with around 26,000 visitors, was the subject of digitization, which is becoming more and more important.

Neat participated in the Altenpflege fair exhibiting the digital ecosystem of NOVO and highlighting the great advantages of offering a connected care.

Visitors were able to get to know in depth three variants of NOVO that allow reliable and secure connection to all networks:

NOVO types.png

With these three variants, NOVO can be precisely adapted to the respective network requirements and always offer a consistent and future-proof connection. NOVO is compatible with the known telecare communication protocols.

Similarly, the Care Management Portal (CMP) was shown, a web-based tool that anytime and anywhere allows staff to conveniently and efficiently remotely manage and monitor the NEAT IP devices.


During this important fair, Neat presents its digital technology to a big number of participants and open up the possibility of future collaborations and new projects.

This is how CMP works

Device management from anywhere and at any time.

CMPNeat Group has developed a new software  called Carephone Management Portal (CMP), a new web-based tool that allows our customers to manage their remote telecare digital terminals in a simple and friendly way.

At Neat, we understand the need for those who are responsible for telecare services to know in real time, for example, which terminals are working properly or which ones have low battery. It is also important that service providers can re-program those same terminals in order to assure they work smoothly. That is why we have developed this application specifically for digital telecare terminals, because CMP offers the possibility of configuring and updating terminals remotely.

It is an essential tool for the digital telecare service since, with the new possibilities of monitoring and evaluating big data, workflows are optimized.

Functionalities to ease care work:

  • Overview of all technical alarms and events as well as detailed alarm and event history.
  • E-mail notification in the event of a fault or technical message.
  • Local programming via USB interface on the PC.
  • Individual programming via CMP.
  • Monitoring the house emergency call devices in real time.
  • Online / offline display and device status.
  • Redundant and independent monitoring of the installed base, even in case of power failure.
  • Overview of failures or status of the devices.
  • Automatic firmware updates and convenient remote configuration.
  • Manageable user administration and rights.

Neat Group presents NOVO, its advanced digital carephone

  • Novo, a device always connected, updated and safe.
  • Neat’s solution to the new challenges of digital telecare

NOVO blog v2 ENG

Neat has developed an innovative digital telecare terminal called NOVO; it is a completely new digital concept that will take telecare a step further. NOVO’s innovative design is intended to be integrated in home, optimize all its functionalities and offer highly competitive advantages. NOVO will allow service providers to offer the highest quality care.

The acoustic behavior of NOVO is a fundamental advantage that shows the technological evolution of this device, since the power of its speaker and the sensitivity of its microphone, combined with the most advanced algorithms in management of bidirectional voice communication, and even its compact and ergonomic shape have been deliberately designed to provide the user with a high quality audio experience, which undoubtedly results in a more efficient service.

NOVO’s end-to-end (E2E) system implements the latest generation of digital communication protocols, allowing it to be connected to the terminal manager on a constant basis and to ensure real-time remote monitoring. This supervision begins even before the installation, being possible, through the Terminal Management Portal (CMP) of Neat, to know the state of the equipment throughout its life cycle, from its inventory.

Likewise, NOVO simplifies the installation processes and allows modifying the specific configuration of a terminal or a group of terminals in a simple and safe way according to the needs of the client. In addition, this configuration can be carried out from any mobile or fixed device with Internet connection and from anywhere, thanks to its digital technology.

With NOVO, the firmware update is extremely safe, allowing efficient and uninterrupted service. Also, it has full capacity to be updated remotely; this applies to both programs and configurations. The centralized configuration management that integrates with CMP is ideal for maintaining a homogeneous terminal group.

It is important to note that NOVO goes a step further in energy efficiency, which together with a new concept of battery more developed allows it to maintain a complete, continuous and safe operation for several days with batteries.

Equally, when the NOVO is connected to a mobile telephone network, it is able to choose the telephone network provider whose signal is the best of the zone in which the terminal is operating and ensure a permanent service.

In addition to its many qualities, NOVO can communicate with up to 48 wireless peripherals simultaneously, which opens the doors to a connected digital home.

Neat has developed an integral telecare ecosystem that will guarantee the most advanced care service in the socio-health world.

For further information about the terminal and his functionalities, visit the microsite about NOVO.

Loneliness increases the chances of suffering from Alzheimer

Abuelo 1According to a recent study published by JAMA Psychiatry, older people living alone are more likely to suffer Alzheimer. This is because seniors with a high rate of cortical amyloid usually experience a greater sense of loneliness, which is usually associated with a symptom of Alzheimer’s disease in pre-clinical phase.

The study was conducted based on data from 79 people around 75 years, and with good cognitive status. They were asked to perform a test in which they evaluated their feeling of loneliness, how often they felt alone and if they thought that, they were separated from others. The study revealed that 28% of participants had high levels of APOE4 – a molecule indicating a genetic risk factor for Alzheimer’s disease – and 32% had a high cortical amyloid burden. With these data, the researchers observed that the elderly with high levels of amyloid are 7.5 times more likely to experience feelings of loneliness than those without amyloid. In addition, this ratio is higher as the amyloid and APOE4 load increases.

Dr. Nancy J. Donovan, lead author of the paper and psychiatrist at the Center for Alzheimer’s Research and Treatment at Brigham and Women’s Hospital in Boston, explained that these data could be explained in two ways. The first is that the changes caused by Alzheimer’s in the brain may be related to alterations in the way in which social interactions are perceived, which can induce the elderly to feel alone. The second explanation is that these people with incipient Alzheimer’s symptoms, social interactions can pose them a cognitive effort, which would lead them to reduce their social activity and thus to experience feelings of loneliness.

For this reason, it is essential that older and telecare users can move freely and go out, which will help them to keep their social interactions active. Neat Group has developed for them NEMO, a mobile telecare terminal that allows them to go out for a walk carrying with it a comfortable device that keeps them in touch in case of emergency.

Tarjeta NEMO EN

The popular Dr Hilary Jones presented NOVO

NOVODr Hilary Jones is general practitioner, presenter and writer on medical issues, very well known in the UK for his media appearances. In the last chapter of his popular YouTube channel, he talked about how to stay independent in old age. In  his Vlog he gives some advice on how to help keep independent and confident in old age and more importantly, be able to remain in your own home for longer.

At the end of the vlog, he talks about the importance of technology to live independently and how NOVO can be the perfect tool to help you stay independent.

Here is the video:

Mobile phone lines double landlines

NEO GSM with ATOM.jpgThe Mobile World Congress 2017 was held in Barcelona a few weeks ago, and during the congress, an analysis about telephony sector in Spain was presented. The study only refers to Spain, but this trend is similar all across developed countries. The report reveals that the number of mobile telephone lines has increased 55.5% in the last 10 years, while landlines have decreased by 4.4%.

In fact, 110 mobile lines are counted for every 100 inhabitants, which is 38.6 million lines in Spain, while landlines have decreased to 41 per 100 inhabitants, representing 19 million lines. In addition, the study reveals that this figure is actually a trend and the number of mobile lines will continue increasing in the future. This means there are more and more people who do not have landlines in their home, which could be a problem when accessing telecare service because they cannot install a conventional terminal.

evolution telephone

For this reason, Neat Group has designed the NEO-GSM telecare terminal for mobile networks, to serve users who do not have landlines in their home. The NEO-GSM has two communication channels and uses GSM (Global System for Mobile communications) for connection. In addition, our terminal can issue more than 30 different types of alarms and handle up to eight warnings. It also has the correct size for an easy installation in any home, both on a table and on the wall. For mobile operation, it only needs a SIM card that is located next to the battery.