Our best wishes for 2021

This has been a very challenging year for all of us. But it has also been a year to feel proud of belonging to a team that works to improve the lives of the most vulnerable in our society.

From Neat, a brand of Legrand, we wish you a happy 2021

Neat deploys its assistive technology at the Germans Trias i Pujol Hospital in Catalonia to support the management of the pandemic

Installation of solutions in record time

With the aim of providing better care to semi-critical patients with coronavirus disease and minimizing the risk of infection for healthcare personnel, the Germans Trias i Pujol Hospital has carried out a modular expansion of the centre, which has been equipped with the Neat Wireless Nurse Call system so that healthcare professionals can organize workflow more efficiently and people receive higher quality care.

The expansion is made up of 2 floors with 4 wings each, where 216 people can be accommodated with independent cubicles for the treatment of infectious diseases such as COVID-19.

The technological project has been carried out by Miray Consulting, Neat distributor in Spain. In each wing, Miray Consulting has installed a wireless nurse call system consisting of pull and push buttons. In addition, the caregivers have been equipped with 32 alarm receivers.

The patient only has to pull the device or press a button to request assistance. Given that the receivers are portable, the professionals are fully mobile and can receive the patient’s call at any point in the healthcare facility where they are.

In this time of crisis, assembly of technology in hospitals and temporary health facilities has to be carried out quickly, without affecting the work pace of professionals. The start-up of this wireless solution at the Germans Trias i Pujol Hospital took place in less than a week to provide immediate service to the wings of the new building that demanded greater urgency before the summer, in anticipation of possible outbreaks of the pandemic.

David Miró, general manager of Miray Consulting, highlighted that “the most significant advantages of the implementation of a Neat system compared to other manufacturers are the speed of its assembly, configuration and start-up of the solution, as well as its versatility, ease of expansion and excellent value for money ”.

Likewise, the Germans Trias i Pujol Hospital is being highly benefited by the reliability of the system and the materials of the equipment, specially designed for effective hygiene.

The Germans Trias i Pujol Hospital is a public health centre, located in the Can Ruti area of Badalona (Barcelona); it is one of the most important hospitals in the autonomous community of Catalonia, being a national benchmark in various areas of health.

This hospital maintains a clear commitment to excellence and professionalism reflected in its mission: “To promote and improve the health and quality of life of the people of our territory through excellent, comprehensive and integrated healthcare, generating and sharing knowledge.”

At Neat and Miray Consulting we are very proud to be able to accompany the health personnel of the Germans Trias i Pujol Hospital in managing the crisis of the COVID-19 disease and we are committed to continue collaborating with what we have being doing for more than 30 years: offering solutions that help the most fragile and those who most need our support.

Telenor has deployed the Neat’s NOVO Connected solution at an emergency preparedness centre in Norway to deal with the coronavirus pandemic

Two-way communication between healthcare personnel and patients.

Telenor Telecare
Image courtesy of Telenor

Bærum, a densely populated city in Norway, has faced one of the highest rates of people infected with coronavirus in the whole country. Based on this reality, the municipality has acted immediately establishing effective and forceful solutions following government guidelines. These initiatives have facilitated the management of the pandemic and contributed to improving patient care.

Actions taken include the rapid creation of an emergency preparedness centre located in the Donski area, west of Bærum. The health facility is providing additional support in the treatment of patients with a confirmed COVID-19 diagnosis that do not require a ventilator.

The center has 32 rooms and has been technologically equipped by Telenor with the NOVO Connected solution: NOVO 4G digital telecare terminals. The technological deployment was carried out in record time.

For many years, Telenor -one of Neat’s main partners- has provided the municipality of Bærum with independent living technology designed to help the elderly and dependents stay in their home for longer enjoying mobility, autonomy and well-being.

This technology has gained great relevance in the management of the coronavirus pandemic, therefore, the health authorities of the municipality of Bærum, did not hesitate for a moment to request Telenor to deploy the same technology in the emergency preparedness centre of Donski in order to give patients the opportunity to request assistance from healthcare personnel by simply pressing a button.

The alarms triggered by patients are received on the mobile devices of staff who can monitor the alarms and establish a two-way communication with high acoustic fidelity with the patient, or they can reject the alarm to be assisted by a colleague. Telenor’s response centre acts as a backup if personnel at the Donski centre cannot immediately respond to an alarm.

It should be noted that the health personnel of the Donski center received training to manage the alarms of the NOVO Connected system. Likewise, when a patient is admitted to the emergency preparedness centre, he/she receives a simple and practical explanation on how to trigger alarms to request help.

NOVO Connected solution offers peace of mind both to patients who feel safer and better cared for and to employees who can guarantee high-quality professional care.

At Telenor and Neat, we are very proud to be able to accompany the health personnel of the emergency centre of Donski in managing the crisis of the COVID-19 disease and we commit ourselves to continue collaborating in the fight against the coronavirus pandemic that is affecting so many people in the world.

Together we will fight the COVID-19 crisis

At Neat we stand in solidarity with all the people who are suffering from the coronavirus crisis and we want to send them a message of encouragement and confidence.

 We know that these are difficult times, but we are also confident that, through the collaboration of all, we will soon overcome this health contingency.

Neat is an active agent in the healthcare sector, specializing in the development of solutions for the care of the elderly. Its employees and customers -service providers- want to guarantee that we are doing everything in our power to offer users, today more than ever, attention to the height of the circumstances, as well as fast and efficient solutions that facilitate the management of this crisis, always safeguarding the safety of people and protecting the most vulnerable ones.

 We send you our full support.


Arturo Pérez KramerNeat Managing Director

Merry Christmas!

2018 has been a great year for our company again and we, the staff of Neat Group, are very grateful to all those who make possible for this project to continue growing.

Wish you all the best this holiday season and throughout the year, Merry Christmas!

Neat attended the XIII National Congress of Lares in Madrid

Lares 4With the aim of promoting their technological solutions and being an active part of the efforts to improve the quality of life of people, Neat participated in the XIII National Congress of Lares that took place in the city of Madrid from October 24 to 26, 2018, under the motto “Committed to Good Work”.

The congress had a large commercial exhibition area where Neat showed its residential care systems in booth number 4, accompanied by dozens of social economy entities and companies related to the social care sector.

Juan Vela Caudevilla, president of Lares Asociación, said that the objective of this congress is to make it “the most important event in the sector”.

Also, Vela explained that on this occasion the organizing committee worked “on innovation and plurality to offer a different congress that meets the expectations of all those who, in one way or another, are involved in the sector of care for dependence»; to this end, a “first-level scientific committee was formed, made up of different experts and professionals from all areas of attention and management”, who programmed more than 20 specialized workshops “and different itineraries, with the aim of deeply addressing the areas of direct care and dependency management».

During the event, fundamental issues were addressed such as bioethics at the end of life, the development of good practices, therapeutic feeding, person-centered care, leadership of the elderly in society, the current demographic situation, national strategies for an active aging, the importance of caretakers, among others.

This event of professionals from the sector welcomed more than 600 attendees.

Lares is an organization in which three entities coexist: Federation, Foundation and Association that share the objective of improving the quality of life of the elderly, the dependent, disabled and at risk of social exclusion people through the personalization of the direct attention, training of professionals and search for financing.

Lares has 17 regional associations that bring together 1,050 centers and services throughout Spain.

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BED, sensor for the efficient and flexible care of patients

Teleasistencia Avanzada BEDIn Neat Group, we are convinced that advanced telecare can guarantee the independence and security of older people and dependents people. Advanced telecare completes the traditional telecare services with complementary technological support inside or outside the home.

Today, we want to present one of those “complementary technological supports” that guarantees the safety of older people both in their own homes and in care centers. We are talking about BED.

BED is a device that alerts caregivers to the presence or absence in the bed (or chair) of a user. A wireless device which does not require any installation since it works with an AAA battery.

BED allows two types of configuration depending on the mobility of each user; for those with limited mobility, an alarm will be sent at the same time as the bed is left, allowing acting quickly and anticipating any damage that may be caused by a fall or accident.

For residents with better autonomy, a return time is established, sending the alarm only if the resident does not return within the established time.

In addition, BED can be programmed so when the user gets out of bed, the light of the room automatically turns on, thus minimizing the risk of falls.

If you want further information about BED, as well as the rest of the devices that complete an advanced telecare system, you can consult our website here.

Teleasistencia Avanzada Cama

Mobile telecare reduces the isolation of older people

In this blog, we have already written about the problems that loneliness can cause to older people and how telecare can relieve their sense of isolation.

In this occasion, we want to focus on a very useful solution that can be of great help for the older people who do not resign themselves to live locked up in their home and want to socialize with their neighbors or friends without having to give up the sense of security that telecare offers them. We are referring to mobile telecare.

Technologies such as geolocation or wireless telephone networks make possible to use a small device with the same functions as the traditional telecare device. However, it is important to maintain the collaboration between technology providers, public administrations and service providers to be able to provide an efficient telecare service outside home.

Neat Group proposal´s for mobile telecare is NEMO, a small device, lighter and easier to use than a conventional mobile phone with which, through GPS technology, the older people will be always located in case they become disoriented or confused. In addition, NEMO has the traditional emergency button with which they can launch an alarm in case of fall or incident, which will allow emergency services to find and help them quickly.

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Neat deploys its assistive technology in Cantabria, Spain

With the aim of guaranteeing the safety of the residents and respecting their right to autonomy, the Fundación Asilo de Torrelavega has decided to install the Wandering Control System of Neat Group in one of its care centers, the San José nursing home.

The Fundación Asilo de Torrelavega offers care to 1,204 daily users in its various centers, including children, the elderly and people with physical or intellectual disabilities.

All residents with advanced cognitive impairment with disorientation have been assigned an ATOM bracelet, so that if they violate the security limits of the nursing home, the system detects it and immediately notifies caretakers thus avoiding the risk of getting lost.

This project has been carried out through TECNIREPAR, one of the distributors of Neat in Spain.

The wide satisfaction of the Fundación Asilo de Torrelavega has left the door open for a future installation in its centers of the Indoor Location system and the D-SERVER System.

Asilo de Torrelavega

How to battle loneliness?

battle lonelilessNeat Group has always defended that solitude imposed is another way of abuse and it is the duty of the whole society to help our elders to face it and avoid it when it is not a chosen option.

That is why, in our article today we give a few tips for the elderly to cope with loneliness. We recommend you two strategies that can be implemented simultaneously and will help you deal with loneliness.

1.- Learn how to spend time with yourself

  • Identify the problem. The first step is to understand the problem. It is not the same to be alone than to feel lonely. Being alone is a situation that could not be imposed but chosen by the person and it does not need to be treated. Spending time alone with ourselves is natural and necessary. Feeling lonely, on the contrary, is a situation imposed, a negative feeling that must be counteracted. Once you understand the problem, try to analyze why you feel lonely. Do you miss a person or a place? Do you feel that you do not have enough friends? Do you think that your family does not pay enough attention to you? Once you have defined the problem, it will be easier to solve it.
  • Enjoy your own company. Try to make the moments in which you are alone as pleasant as possible. Having hobbies helps us stay entertained. You can pick up one in which you already had some practice or start something new. There are plenty of options: practice some sport, read, write a newspaper, knit or crochet, learn how to cook or try new recipes, get started in photography or painting, gardening, film sessions…
  • Start a big project. Starting a project that takes a long time will help you plan and take new challenges that, with some effort, you can overcome. The offer is huge: studying a language, writing a book, learning to play an instrument, setting up a small company or volunteering.
  • Accept help if you need it. Feeling alone is not something to be ashamed of, it is a natural feeling. In case you feel overwhelmed and do not get encouraged, seek the help of a professional, he will help you overcome it. Remember that telecare professionals are there to listen whenever you need it.
  • Avoid addictive attitudes. Loneliness can lead us to fall into addictions such as alcohol, smoking, gambling or compulsive shopping. That is why it is better to get away from these actions or perform them in a very moderate and responsible way. Do not try to change your feeling of loneliness with these attitudes; striving to find a solution is better.

2.- Search company

  • Do not become dependent on your relatives. Family is important, but we cannot always require them to be with us as long as we really want to. Many times work, family or studies keep them busy. That is why it is important that we are independent when it comes to develop our own social agenda and that we can mix the activities with our relatives, with others that we share, with friends and acquaintances.
  • Make small plans. Day to day not only consists of large projects, but also small actions that can fill us with satisfaction. You can, for example, meet friends for breakfast, shopping or walking in a nearby park. Although they are not big plans, these small actions will help you feel accompanied.
  • Make big plans. Small plans should mix with larger plans that make us feel excited. Plan a trip, a weekend out, a dinner in a restaurant that we like or that movie we are expecting to premiere to go to the cinema. The more friends we invite to these activities, the better.
  • Evaluate the possibility of adopting a pet. A pet requires care and responsibilities but also has multiple benefits. In addition, taking responsibility for an animal requires us to leave the house and socialize with other people. If you are thinking about acquiring one, keep in mind that dogs and cats are the best option to combat loneliness, as they interact a lot with their owners.
  • Avoid staying at home. Sunlight increases our endorphins; that makes us feel happier. Strolling, riding a bike, hiking to nature or simply exploring a new park helps us feel better. If you are afraid of leaving home, you can always ask your telecare provider for a mobile telecare device that will keep you located and safe at all times.

Older solitude