Neat participated in an event about telecare organized by the Spanish Red Cross

Neat has attended the Technology Conference in Telecare 2019 of the Spanish Red Cross (CRE, by its acronym in Spanish) in order to train attendees in the technical use of NOVO in the environment of CMP and its functionalities.

“In that presentation we tried to show the Red Cross technicians, who are the ones who finally install the terminals, the advantages of our Care Management Portal and NOVO,” said José Salazar, Customer Support Neat Care Cloud Manager of Neat.

During the training session, the following points were exposed:

  • NOVO Benefits
  • Configuration options
  • CMP Features
  • Advantages of using digital terminals versus analog terminals
  • Basic training in the use of CMP

In addition, a round table was held called “The digital awakening: Present and future of communications in Spain” in which technological trends were analyzed from a holistic approach. This round table was presented and moderated by Carlos Capataz, Director of Digital Technological Services of CRE.

Advanced telecare Red Cross

Neat promoted digitalization in three significant healthcare fairs in Spain, Norway and Holland

In its commitment to promote the benefits of digitalization in the healthcare sector, Neat has participated in three of the most important healthcare fairs in Europe.

In Spain, Neat has participated in the II National Congress of Dependency Management with a talk entitled “Digitization: a highway towards a new assistance”, presented by José Manuel Carballo, Director of Sales of Neat.

During his talk, Carballo defined the digitalization from a social point of view and stressed that “social digitalization is a reality, it is simple and allows the user to remain connected, with a clear purpose: to know the user better and to establish customized services; again, the user becomes the great protagonist”.

In addition, Carballo explained that social digitalization facilitates telecare services and helps to optimize the management of residential groups, since, thanks to technology, centers managers are able to count on indicators of behaviour of their business.

The II National Congress of Dependency Management was held from 18 to 20 February in Madrid within the framework of the HIP (Hospitality Innovation Planet).

In Norway, Neat, accompanied by distributors Telenor and Phoniro, attended the exhibition called Samarbeid om velferdsteknologi Agder (Cooperation on welfare technology) on March 7 in the Agder district.

It was an exhibition for welfare technology for assisted living and independent living.  “The target group for the conference was health and care managers, managers of home care services and nursing homes, professionals in the municipalities, user organizations, ICT advisors, research environment, suppliers, and others who work with or are involved in service innovation and implementation of welfare technology in the municipalities”, Johan Stridh, Customer Support Manager of Neat, explained.

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Moreover, Neat participated in this year’s Zorg & ICT exhibition (Health and ICT) in Utrecht (Holland), which is about digitally driven healthcare, with the objective of promoting its solutions of Assisted Living and Independent Living. This event took place from 12 to 14 March.

The organizers of this event describe it as “the annual highlight for up-to-date information, innovations and inspiration. It is also the ideal opportunity to exchange knowledge and network with colleagues. A visit to the exhibition is interesting for management, healthcare professionals and IT professionals”.

Digital telecare 1

Our colleague María Pardo participated in the celebration of the International Day of Women and Girls in Science

Mujer CienciaOn the International Day of Women and Girls in Science held on 11th February, the Spanish Foundation for Science and Technology (FECYT) organized an event to present the study “Scientific figures 2017” with the latest data and indicators of the situation of women in the scientific profession in Spain.

The Minister of Science, Innovation and Universities, Pedro Duque, inaugurated the event during which several women explained their experiences in the scientific career. It was in these talks where our colleague María Pardo García, an electronic and industrial engineer and a master in robotics, presented the project Woman and Engineering developed by the Royal Academy of Engineering (RAI). This initiative was born due to the lack of women in the field of engineering and technology, whose objective is to give visibility to the professionals of this sector and help them break their “glass ceiling” and in which Maria Pardo has participated.

Maria explained, “The objective of projects like Women and Engineering is to motivate girls and teenagers, fostering vocations and encouraging the incorporation of more women into the different professional sector related to engineering and the development of their professional career until they reach positions of responsibility”. During her speech, María said, “The TECHMI project was very special; I wanted to contribute a bit and try to teach the children that an engineering can be carried out, that with it they can help many people; this project appeals people from all walks of life with a lot of desire to change the world. These boys and girls were able to complete a project and that was the most important thing for me, although this goal may seem difficult”.

We, Neat Group workers, are very proud of having Maria working with us, who, like the rest of our women colleagues; demonstrates every day with her work that the integration of women in the scientific-technical field is not only desirable, but also very beneficial for the development of companies in our sector and society as a whole.

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Neat sponsors the VIII Socio-health Forum SENDA

SENDA Group and the Council of Social Policies and Family of the Community of Madrid, with the sponsorship of Neat Group, celebrated on November 14, the VIII Socio-health Forum SENDA. In this professional meeting, which took place at the Alzheimer Center Reina Sofía Foundation, in Madrid, the benefits of socio-health coordination for active aging and comprehensive and personalized care for the elderly were addressed. In addition, it became clear how technology can become an ally to achieve the necessary humanization.

The event was inaugurated by the Deputy Minister of Social Policies and Family, Miriam Rabaneda; the president of Grupo SENDA, Matilde Pelegrí, and the CEO of Neat, Arturo Pérez Kramer.

Kramer explained that the digitalization of the sector has a relevant role in achieving socio-health coordination, offering important opportunities to improve the care of the elderly both in their homes and in the residences.

The manager of the Madrid Social Services Agency (AMAS), Carlos Blanco, exposed the strategic plans developed by the AMAS to the professionals of the socio-health sector and went deeply into the 2017-2020 Nursing Homes Plan, which aims to improve the quality of care for elderly people and in a situation of dependency found in the centers of the city of Madrid.

For his part, Gonzalo Castellanos, director of sales of the Southern Area of Europe and America of Neat, said that digital transformation could be applied in the socio-health sector with the objective of achieving comprehensive care, focused on the person, a coordination of services, good practices, proximity services and promotion of autonomy. In addition, Castellanos said that “although it seems contradictory, technology is necessary when we want to humanize services.”

Finally, different personalities from the socio-health sector shared with the attendees from their professional experience the future opportunity that implies an active and healthy aging.

Matilde Pelegrí, president of the SENDA Group, and Carlos González Pereira, general director of Care for Dependency and the Mayor of the Community of Madrid, closed this professional day.

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Neat attended the XIII National Congress of Lares in Madrid

Lares 4With the aim of promoting their technological solutions and being an active part of the efforts to improve the quality of life of people, Neat participated in the XIII National Congress of Lares that took place in the city of Madrid from October 24 to 26, 2018, under the motto “Committed to Good Work”.

The congress had a large commercial exhibition area where Neat showed its residential care systems in booth number 4, accompanied by dozens of social economy entities and companies related to the social care sector.

Juan Vela Caudevilla, president of Lares Asociación, said that the objective of this congress is to make it “the most important event in the sector”.

Also, Vela explained that on this occasion the organizing committee worked “on innovation and plurality to offer a different congress that meets the expectations of all those who, in one way or another, are involved in the sector of care for dependence»; to this end, a “first-level scientific committee was formed, made up of different experts and professionals from all areas of attention and management”, who programmed more than 20 specialized workshops “and different itineraries, with the aim of deeply addressing the areas of direct care and dependency management».

During the event, fundamental issues were addressed such as bioethics at the end of life, the development of good practices, therapeutic feeding, person-centered care, leadership of the elderly in society, the current demographic situation, national strategies for an active aging, the importance of caretakers, among others.

This event of professionals from the sector welcomed more than 600 attendees.

Lares is an organization in which three entities coexist: Federation, Foundation and Association that share the objective of improving the quality of life of the elderly, the dependent, disabled and at risk of social exclusion people through the personalization of the direct attention, training of professionals and search for financing.

Lares has 17 regional associations that bring together 1,050 centers and services throughout Spain.

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Neat promotes digitalization in an international congress focused on the challenge of ageing

Ageing and DependencyNeat Group participated in the second edition of the Intersectoral Congress of Ageing and Dependency: “A new look at the evidence”, held in the city of Jaén, Spain. During the event, Luis Alberto Pascua Rodrigo, Head of Sales of Assisted Living of Neat (SE&A) gave a talk entitled Digitalization, the new social way of getting connected.

Pascua Rodrigo highlighted the multiple advantages of digital technology in the socio-health sector, with special emphasis on connectivity, security, access to information at any time and from anywhere, optimizing costs, more time for care and the great possibility of creating customized care plans.

This international congress aims to be a vehicle for exposing the innovative ideas of different agents, who successfully address the challenges of this demographic change, through creative programs and innovative research and offering a space for reflection and active participation to the elderly, since they are the protagonists of this congress.

It was the ideal space to talk about different thematic lines such as decent ageing as citizens’ right; technology at the service of care, key factors in the promotion of personal autonomy, etcetera.

More than 400 people attended the event, including different personalities from the social health sector.

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Neat Group and the Embassy of Sweden organize the conference “Leading digitalization in healthcare sector”

shutterstock_451442260The Embassy of Sweden in Madrid, in collaboration with the Neat Group, organized a session entitled “Leading digitalization in healthcare sector” last week. The aim of the conference was to exchange experiences based on the digitalization and the improvement in the quality of life of the elderly and disabled people.

The Swedish Ambassador in Spain, Lars-Hjalmar Wide, inaugurated the conference and gave a short presentation of the benefits of digitalization in healthcare sector. Malin Svensson, Commercial Counsellor of Sweden in Spain, stressed that the challenge of increasing the population in our societies, coupled with an increase in chronic diseases, makes us doomed to “develop solutions that improve the quality of life of people”. In addition, Svensson has presented Neat “as an example of a company that has become a supplier partner that favours digitalization while empowering the user. It is not possible to cope with change without a transparent and open dialogue with people”.

The next to speak was the founder of Neat Group, Adolfo Tamames, who in his speech spoke about the need of the sector to adapt to a digitalized world. “We must use all available tools to improve the quality of life of the elderly, without replacing the human factor and maintaining the humanization of care,” Tamames said, who also added that telecare services could prevent patterns of user behaviour thanks to artificial intelligence.

The conference had several professionals who presented some digitalization projects carried out outside Spain like Jérome Boissou who presented Eliot, the program of digitalization at home developed by Legrand; the technology strategy leader for the welfare of the city of Gothenburg, Asa Wall, who described some of the projects carried out in her city and Tom Morton, who explained how the healthcare is being developed thanks to the digitalization in Falkirk (Scotland).

Finally, important professionals of the health sector in Spain closed the event with a discussion about the current situation of digitalization in the healthcare sector.

Neat Group, pioneers of digitalization 

Neat is aware of the challenge for companies in the healthcare sector of transitioning from an analogue to a digital model. That is why, we have developed a wide range of solutions adapted to the digital world that allow our customers to offer their users totally renewed service models, adapted to people and their current and future needs. Solutions whose success supported by the 150,000 digital terminals already deployed internationally. A figure that is increasingly growing.

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Neat awarded with the Original Product SENDA Prize for the launch of NOVO

Premios SendaThe SENDA Awards come to its ninth edition and this year we have been awarded in one of its categories for the launch of our digital carephone, NOVO.

The purpose of the SENDA Awards is “to recognize the work of people, institutions, companies and professionals who improve the quality of life of the elderly people, as well as to promote personal autonomy and active aging”.

After years of research and development, we have incorporated the most advanced technology for social services into a completely new digital concept that will take telecare one step further. Because of that effort, we have created NOVO, a digital carephone that combines network capacity, ease of use and total security with a functional design that can be easily incorporated in any environment and any attention situation.

The prizes have also recognized important people and institutions such as the poet Maria de Prado Herranz, the theatre producer Enrique Cornejo, the provider of telecare services Ilunión Sociosanitario or the Junta de Extremadura, among other relevant people in the promotion of active aging and the care of older people.

The delivery ceremony will take place next Tuesday, at the Ministry of Health, Social Services and Equality in Madrid, in a ceremony chaired by Mario Garcés, Secretary of State for Social Services and Equality, and Matilde Pelegrí, president of the SENDA Group.

You can check the winners list here.

Neat promotes telemedicine in HospitalSpec 2018

eHealth SolutionNeat attended the HospitalSpec 2018 event where it had the opportunity to offer its telemedicine services to important purchasing decision makers and get important contacts at the management level.

HospitalSpec is an annual event designed to offer an individualized service to purchasing executives of the main hospital groups, mutual insurance companies, nursing homes, architects, engineers and suppliers of equipment, services and solutions of the health industry. In this edition HospitalSpec was held in Seville, from March 13 to 15.

Among the companies with which Neat held meetings and presentations of its offer in telemedicine are Intercentros Ballesol, Aralia Servicios Sociosanitarios, Fremap Mutua de Accidentes, Inycom, Bernardotgarcía, C+G Técnica, Parra-Müller Arquitectura de Maternidades, Hospitales Parque, etcetera.

Neat telemedicine solutions promote the integration of social and health services, self-care and the prevention of chronic diseases. Our solutions are designed to prevent, detect and control risk situations at all levels: highly complex patients, high-risk patients, chronic patients, as well as the rest of the population.

Our telehealth solution is based on a series of sensors and a device with which the patient, in his own home, can take his vital signs measurements and send the results wirelessly to the cloud in a safe way where the health professional can consult them anywhere.

The exclusivity of the event lies in its format, a personalized program of face-to-face meetings combined with relaxed networking activities that facilitate the strengthening of inter-professional relations.

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Neat presented the whole NOVO concept at Altenpflege 2018


Hannover was the center of ALTENPFLEGE 2018; from 6 to 8 March, around 550 exhibitors met at the this international event with care products and services. The focus of this leading fair, with around 26,000 visitors, was the subject of digitization, which is becoming more and more important.

Neat participated in the Altenpflege fair exhibiting the digital ecosystem of NOVO and highlighting the great advantages of offering a connected care.

Visitors were able to get to know in depth three variants of NOVO that allow reliable and secure connection to all networks:

NOVO types.png

With these three variants, NOVO can be precisely adapted to the respective network requirements and always offer a consistent and future-proof connection. NOVO is compatible with the known telecare communication protocols.

Similarly, the Care Management Portal (CMP) was shown, a web-based tool that anytime and anywhere allows staff to conveniently and efficiently remotely manage and monitor the NEAT IP devices.


During this important fair, Neat presents its digital technology to a big number of participants and open up the possibility of future collaborations and new projects.