Neat Group presents NOVO, its advanced digital carephone

  • Novo, a device always connected, updated and safe.
  • Neat’s solution to the new challenges of digital telecare

NOVO blog v2 ENG

Neat has developed an innovative digital telecare terminal called NOVO; it is a completely new digital concept that will take telecare a step further. NOVO’s innovative design is intended to be integrated in home, optimize all its functionalities and offer highly competitive advantages. NOVO will allow service providers to offer the highest quality care.

The acoustic behavior of NOVO is a fundamental advantage that shows the technological evolution of this device, since the power of its speaker and the sensitivity of its microphone, combined with the most advanced algorithms in management of bidirectional voice communication, and even its compact and ergonomic shape have been deliberately designed to provide the user with a high quality audio experience, which undoubtedly results in a more efficient service.

NOVO’s end-to-end (E2E) system implements the latest generation of digital communication protocols, allowing it to be connected to the terminal manager on a constant basis and to ensure real-time remote monitoring. This supervision begins even before the installation, being possible, through the Terminal Management Portal (CMP) of Neat, to know the state of the equipment throughout its life cycle, from its inventory.

Likewise, NOVO simplifies the installation processes and allows modifying the specific configuration of a terminal or a group of terminals in a simple and safe way according to the needs of the client. In addition, this configuration can be carried out from any mobile or fixed device with Internet connection and from anywhere, thanks to its digital technology.

With NOVO, the firmware update is extremely safe, allowing efficient and uninterrupted service. Also, it has full capacity to be updated remotely; this applies to both programs and configurations. The centralized configuration management that integrates with CMP is ideal for maintaining a homogeneous terminal group.

It is important to note that NOVO goes a step further in energy efficiency, which together with a new concept of battery more developed allows it to maintain a complete, continuous and safe operation for several days with batteries.

Equally, when the NOVO is connected to a mobile telephone network, it is able to choose the telephone network provider whose signal is the best of the zone in which the terminal is operating and ensure a permanent service.

In addition to its many qualities, NOVO can communicate with up to 48 wireless peripherals simultaneously, which opens the doors to a connected digital home.

Neat has developed an integral telecare ecosystem that will guarantee the most advanced care service in the socio-health world.

For further information about the terminal and his functionalities, visit the microsite about NOVO.

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