Neat deploys its assistive technology at the Germans Trias i Pujol Hospital in Catalonia to support the management of the pandemic

Installation of solutions in record time

With the aim of providing better care to semi-critical patients with coronavirus disease and minimizing the risk of infection for healthcare personnel, the Germans Trias i Pujol Hospital has carried out a modular expansion of the centre, which has been equipped with the Neat Wireless Nurse Call system so that healthcare professionals can organize workflow more efficiently and people receive higher quality care.

The expansion is made up of 2 floors with 4 wings each, where 216 people can be accommodated with independent cubicles for the treatment of infectious diseases such as COVID-19.

The technological project has been carried out by Miray Consulting, Neat distributor in Spain. In each wing, Miray Consulting has installed a wireless nurse call system consisting of pull and push buttons. In addition, the caregivers have been equipped with 32 alarm receivers.

The patient only has to pull the device or press a button to request assistance. Given that the receivers are portable, the professionals are fully mobile and can receive the patient’s call at any point in the healthcare facility where they are.

In this time of crisis, assembly of technology in hospitals and temporary health facilities has to be carried out quickly, without affecting the work pace of professionals. The start-up of this wireless solution at the Germans Trias i Pujol Hospital took place in less than a week to provide immediate service to the wings of the new building that demanded greater urgency before the summer, in anticipation of possible outbreaks of the pandemic.

David Miró, general manager of Miray Consulting, highlighted that “the most significant advantages of the implementation of a Neat system compared to other manufacturers are the speed of its assembly, configuration and start-up of the solution, as well as its versatility, ease of expansion and excellent value for money ”.

Likewise, the Germans Trias i Pujol Hospital is being highly benefited by the reliability of the system and the materials of the equipment, specially designed for effective hygiene.

The Germans Trias i Pujol Hospital is a public health centre, located in the Can Ruti area of Badalona (Barcelona); it is one of the most important hospitals in the autonomous community of Catalonia, being a national benchmark in various areas of health.

This hospital maintains a clear commitment to excellence and professionalism reflected in its mission: “To promote and improve the health and quality of life of the people of our territory through excellent, comprehensive and integrated healthcare, generating and sharing knowledge.”

At Neat and Miray Consulting we are very proud to be able to accompany the health personnel of the Germans Trias i Pujol Hospital in managing the crisis of the COVID-19 disease and we are committed to continue collaborating with what we have being doing for more than 30 years: offering solutions that help the most fragile and those who most need our support.

Neat at the forefront in the digitalization of telecare services

Plug & Play telecare

The health crisis that both Spain and the world are experiencing requires assistive technology manufacturing companies to take a step forward quickly and forcefully in order to offer telecare service providers professional solutions that protect health and safety of the most vulnerable sector of the population, our elders.
 
Neat has responded to this need with a next-generation solution, its Plug & Play Advanced Digital Telecare System.
 
The installation, configuration and monitoring of digital telecare terminals is carried out remotely thanks to a powerful IoT (Internet of Things) terminal management platform developed by Neat. The user only must plug the device into an electrical outlet and the installer, from a central office, ensures that the system is operational in a matter of minutes.

This responsible advanced telecare initiative allows the massive and remote deployment of terminals in homes and is proving to be very successful in promoting zero contact, since it prevents the installer and the end user from physically coinciding, which completely eliminates the risk of transmission of COVID-19.
 
In addition to the essential advantages of protecting the health and safety of the user, this advanced digital system breaks with the paradigm of traditional social care and opens up a world of possibilities, becoming the ideal highway to offer advanced services, such as analysis of user habits in real time and the prediction of behaviour patterns to design individualized care plans, the creation of connected homes through sensors, push buttons, home automation, location devices, fall detectors, etc. and prevention and monitoring chronic diseases through the integration of telemedicine systems that monitor vital signs.
 
In this same sense, it should be noted that this type of technology collaborates in the provision of inclusive services by allowing care to be taken to more people and to isolated places.
 
However, above all the benefits that Neat’s Advanced Digital Telecare Plug & Play System is capable of offering, there is the most relevant of all: the fact that this technology favours placing people at the centre of the care facilitating providing users with a comprehensive model of social and health services that includes an emotional monitoring service aimed at mitigating the unwanted loneliness that elderly people suffer to a greater extent, especially in circumstances of confinement.
 
Neat technology is a specialist in helping its clients in creating the ideal conditions for the elderly, so that they can meet their real needs: to live in peace, security and autonomy for much longer in their own homes.
 
Neat is an open and innovative company, adapted to the new digital standards, therefore, the Plug & Play System for advanced digital telecare is a modern, efficient solution, guaranteeing safety. The system uses the Social Care Alarm Internet Protocol, SCAIP. This Scandinavian protocol is designed to work with digital communication infrastructures and was implemented to provide greater security, reliability and control when sending information in the social and healthcare sector.
 
Thanks to the high level of satisfaction of service providers and users with digital technology, Neat has become a benchmark both in Spain and internationally. Today, more than 150,000 Neat digital terminals have already been deployed around the world and the number is growing daily.

Neat participated in a virtual meeting called “Digital technologies in nursing homes”

ADD Informática held a webinar in which it convened a group of specialists in the sector to discuss technology and digitalization in nursing homes. The purpose of the event was to join efforts to find residential technological solutions that improve the lives of older people.

The main presentation of the event was given by Robinson Cuadros, geriatrician and president of the Colombian Association of Gerontology and Geriatrics. Cuadros is one of the leading representatives of geriatric medicine in Colombia and during his talk he showed how new technologies can improve and facilitate management in senior centres.

Also, as a special guest, was attended by Juan Rojas, a Neat client and director of the nursing home Calucé in Colombia, who shared his experience and the peculiar way of managing the nursing home he runs. This nursing home is a pioneer in caring for people respecting their previous personal environment, since this care centre allows residents, for example, to take their pets, furniture and any other belongings of sentimental value to the nursing home.

Likewise, Rojas insisted on the importance of investing in a technology not only aimed at the elderly, but also at the caregiver in order to reinforce both the quality of care and user satisfaction.

Roberto Tortorella, head of sales in Latin America at Neat, participated in the debate, making clear the differences between investment and spending on technology. “An investment has a return over time and an expense is a exchange of money for a service at a certain time,” Tortorella highlighted.

Furthermore, Tortorella commented that “before the investment was made in the construction improvements of the residential buildings, now, the investment is focused on technology since service providers have proven that it is the perfect ally in the care of older people, in addition to recognizing the essential role it has played in managing the COVID-19 pandemic. ”

More than 60 professionals of healthcare sector attended this event.

Neat makes available an assisted living solution that allows securely zoning nursing homes

Professional protection of residents’ health.

Assisted Living 2

The health crisis caused by COVID-19 has brought devastating consequences. The population group most affected by their vulnerability has been the elderly. According to official figures, 60% of those who died of coronavirus in Spain were residents in nursing homes.

After having overcome the hardest stage of the pandemic and faced with the possibility of outbreaks, some Autonomous Communities are considering reinforcing the zoning measures for nursing homes and social health centres in order to prevent the spread of the coronavirus without compromising quality in the care of residents. In Castilla y León, for example, the zoning of residences is aimed at enabling a zone free of COVID-19, another for those affected by the coronavirus and one more for quarantine.

Neat joins the urgent purpose of protecting the health of residents and to achieve this, it has made a non-intrusive care solution available to nursing homes. This technology allows residents to be in the area that corresponds to their needs, providing them with greater security and more dignified care.

In addition, this system guarantees essential benefits, for example, through professional and discreet monitoring, it is possible to know the location of the residents, open doors without having to touch the doorknobs, configure permits to access areas and most importantly, both caregivers and residents can send alarms to request assistance.

Thanks to this solution, there would be no need to keep residents isolated in their rooms 24 hours a day, since it would allow them to safely enjoy the designated areas and automatically prohibit them from accessing restricted areas to avoid possible contagion.

Users should only wear a modern alarm transmitter bracelet and caregivers should carry a portable alarm receiver, which gives them total mobility.

At Neat, we will continue working to help manage the coronavirus crisis by doing what we have been doing for more than 30 years: offering solutions that help the most fragile and those who need our support the most.

Panic system for healthcare professionals

Botón de pánico v2
COVID-19 has brought hospital centers to the brink of collapse, thereby creating moments of tension that are very difficult for professionals to manage. For this reason, today more than ever, it is necessary to emphasize the importance of assuring professionals that they can carry out their work in a safe environment.

At Neat we have been committed for years to developing highly reliable technological systems that guarantee the safety of professionals. For example, the panic button, a system designed to avoid risk situations that health professionals may suffer.

Geared to healthcare facilities with a psychiatric profile, it enables healthcare professionals to work in a far safer manner due to the fact they can ask their colleagues for help, which undoubtedly reduces the stress working with and helping this kind of patient involves.
This system features unlimited growth, meaning the number of users, accesses and areas can be increased in accordance with the facility´s needs at any given time, whereby different levels of care can be established pursuant to the critical status of the event in question.
How does it work?
Health professionals should wear a bracelet or wristband with a button to be pressed in the event of a situation of danger or risk. The system will register all the entrances the health professional has passed through, generating the most recent position together with the push button alarm.
Advantages for your facility:
  • Compatible with all other Neat residential solutions.
  • Customized settings for each healthcare professional.
  • Easy to use and handle.

Telenor has deployed the Neat’s NOVO Connected solution at an emergency preparedness centre in Norway to deal with the coronavirus pandemic

Two-way communication between healthcare personnel and patients.

Telenor Telecare
Image courtesy of Telenor

Bærum, a densely populated city in Norway, has faced one of the highest rates of people infected with coronavirus in the whole country. Based on this reality, the municipality has acted immediately establishing effective and forceful solutions following government guidelines. These initiatives have facilitated the management of the pandemic and contributed to improving patient care.

Actions taken include the rapid creation of an emergency preparedness centre located in the Donski area, west of Bærum. The health facility is providing additional support in the treatment of patients with a confirmed COVID-19 diagnosis that do not require a ventilator.

The center has 32 rooms and has been technologically equipped by Telenor with the NOVO Connected solution: NOVO 4G digital telecare terminals. The technological deployment was carried out in record time.

For many years, Telenor -one of Neat’s main partners- has provided the municipality of Bærum with independent living technology designed to help the elderly and dependents stay in their home for longer enjoying mobility, autonomy and well-being.

This technology has gained great relevance in the management of the coronavirus pandemic, therefore, the health authorities of the municipality of Bærum, did not hesitate for a moment to request Telenor to deploy the same technology in the emergency preparedness centre of Donski in order to give patients the opportunity to request assistance from healthcare personnel by simply pressing a button.

The alarms triggered by patients are received on the mobile devices of staff who can monitor the alarms and establish a two-way communication with high acoustic fidelity with the patient, or they can reject the alarm to be assisted by a colleague. Telenor’s response centre acts as a backup if personnel at the Donski centre cannot immediately respond to an alarm.

It should be noted that the health personnel of the Donski center received training to manage the alarms of the NOVO Connected system. Likewise, when a patient is admitted to the emergency preparedness centre, he/she receives a simple and practical explanation on how to trigger alarms to request help.

NOVO Connected solution offers peace of mind both to patients who feel safer and better cared for and to employees who can guarantee high-quality professional care.

At Telenor and Neat, we are very proud to be able to accompany the health personnel of the emergency centre of Donski in managing the crisis of the COVID-19 disease and we commit ourselves to continue collaborating in the fight against the coronavirus pandemic that is affecting so many people in the world.

Neat’s NOVO Connected solution is being installed and configured remotely to prevent the spread of COVID-19 disease

Plug & play installation of the telecare system.

PLUG & PLAY Telecare

The coronavirus pandemic requires rapid and effective actions that help protect the safety and health of telecare users who represent one of the most vulnerable sectors of the population. Based on this need, Neat, a leading manufacturer of home emergency call systems, through its subsidiary in Germany, has responded forcefully, therefore, since the beginning of the confinement offered its clients an initiative to install the telecare service remotely, in this way, service providers are able to home-deliver the NOVO connected solution –digital telecare terminals- and start it up without having to enter the user’s home.

The installation, configuration and monitoring of the devices is carried out remotely thanks to a powerful terminal management IoT platform developed by Neat. The user only must plug the device into an electrical outlet and the installer, from a central office, ensures that the system is operational in a matter of minutes. “Installation is as simple as turning on a household appliance”, they point out from the Neat subsidiary in Germany, Furthermore, this telecare service “once connected works reliably and safely”.

This responsible advanced telecare initiative allows the massive and remote deployment of terminal in homes and is proving to be very successful since it avoids contact between the installer and the end user and thus eliminates the risk of transmission of the COVID-19.

“Neither care organizations and their employees nor participants and their families have to expose themselves to the risk of infection when configuring and installing NOVO. Neat thus offers everyone involved the maximum flexibility and the greatest possible protection of their health, even in the current situation”, they highlighted from Neat Germany.

Likewise, this NOVO plug & play scenario is helping to ensure that a large number of older people have a highly secure digital telecare system, which not only allows them to request help in an emergency, but also to feel accompanied during this stage of unwanted loneliness they are experiencing.

At Neat, we are very proud to be able to offer solutions that help in the management of the crisis of the disease COVID-19 and we commit ourselves to continue collaborating with what we have been doing for more than 30 years: offering solutions that help the most fragile one and those one who need our support the most.

Neat technology makes teleworking possible and the increase in the efficiency of telecare services

Neat’s solutions have allowed the decentralization of social care.

Telecommuting

The coronavirus pandemic requires the rapid and efficient response of technology development companies for the social health sector. Initiatives must be aimed at maintaining and reinforcing comprehensive care for the elderly, the most vulnerable sector of the population.

At Neat we are aware of these needs and for this reason we have made available to our clients a professional telecare call management platform that a few years ago was conceived and developed as a mobility solution. This system has allowed the staff of the care centres to work in their private homes and from there continue with their usual tasks to the maximum of capacity, attending to user alarms with the same efficiency and quality.

This telecare call management platform has been installed on the computer equipment that service providers have provided to their workers, including teleoperators, supervisors and call centre coordinators.

More than 200,000 users have been favoured with this new form of care. In addition, it should be noted that users have not seen their benefits reduced, on the contrary, some service providers, from their homes, have been able to redouble their efforts by activating forceful actions: they have launched campaigns and protocols of guidance and help to mitigate the effects of this crisis caused by the COVID-19 disease, have increased follow-up calls, paying special attention to the cases of the most fragile users and, most importantly, through emotional telemonitoring, they have made users feel accompanied and protected in this period of confinement and unwanted loneliness they are suffering.

José Manuel Carballo, Sales Director of Neat, explained that “in these days of health crisis, providers who decided to implement platforms based on Neat technology have seen how their movement from service centres to operators’ homes has been realized with the minimum effort thanks to a very versatile technological architecture ».

Furthermore, teleworking plans have also protected the health of telecare professionals, preventing the spread of the coronavirus and promoting the reconciliation of work and family life.

“We are proud to see how Neat’s highly mobile technological designs have been of great help in providing the telecare services that the elderly require, especially during this health contingency,” Carballo highlighted.

At Neat we are committed to continue collaborating with what we have been doing for more than 30 years: offering solutions that help the most fragile ones and those ones who need our support the most.

Neat donates material in Sweden for the production of protective face shields for caregivers

Kavlinge

One of the main problems in combating the crisis of the coronavirus COVID-19 in Sweden is the lack of protective equipment for care personnel that help the elderly. In hospitals, this deficiency is better controlled, but in elderly care work the situation is more complicated.

Neat’s subsidiary in Sweden, at the request of the municipality of Kävlinge, in the province of Skåne in southern Sweden, has donated material that allows the production of 1.000 protective face shields against coronavirus. Another local company is responsible for 3D printing the frames of these visors.

The assembly work, as indicated by the Kävlinge municipality, is carried out by older people who are willing to collaborate. Companies, government and citizens are working together against the pandemic.

«At Neat, we are very proud to be able to help caregivers continue their noble work with the necessary protective equipment, thus avoiding the risk of contagion both for them and for the older people they care for», Ulrik Lundberg, Head of R&D at Neat, said.

Neat deploys its NOVO Connected healthcare technology in two Norwegian municipalities to help manage the coronavirus crisis

NOVO 234Neat, through Telenor, its Norwegian partner, has supplied the municipality of Stavanger with the NOVO Connected solution, NOVO 4G digital telecare terminals, to be used in a building that has been enabled as a temporary location to accommodate 200 beds for the care of patients with COVID-19. This building is normally used as an exhibition center.

In the same way, Telenor has provided 60 digital telecare terminals to the municipality of Bærum, which will be installed in an originally closed hospital that has had to be reopened to care for people with symptoms of the COVID-19 disease.

Each device will be placed next to the patient’s bed so that they can request assistance from healthcare personnel and receive it immediately. In addition, these devices are connected to a management IoT (Internet of Things) platform developed by Neat, which allows for permanent connectivity and to know minute by minute the state of both people and the technology deployed, which gives as a result greater safety for the patient.

The deployment of these temporary sites in these cities is intended to assist hospitals in managing the COVID 19 pandemic and prevent the collapse of the healthcare system.

At Neat, we are very proud to be able to accompany healthcare personnel in managing the crisis of the COVID-19 disease and we commit ourselves to continue collaborating with what we have been doing for more than 30 years: offering solutions that help the most fragile ones and those ones who need our support the most.