D-TECT SERIAL combines greater stability when sending alarms with a smart design



D-TECT SERIAL is a device designed to bi-directionally communicate the Neat radio ecosystem with alarm management systems such as D-SERVER or D-TECT Alarm through a serial port.

D-TECT SERIAL sends the received alarms from devices like SMILE, DOOR and so on, to the central unit to be analyzed and then retransmits them to the configured destination.

According to Manuel Tamames, Product Manager of D-TECT SERIAL, “this new device maintains the same functionalities as the previous D-TECT, but offers greater system stability, which guarantees the sending of alarms in every residential center”;  it also “offers a more innovative design that integrates better with the welcoming environment that all healthcare centers aspire to offer”.

Neat integrates D-TECT SERIAL into our D-SERVER sytem, which offers solutions such as wandering system, patient-nurse call system, access control and panic button to care centers and nursing homes.

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Key features:

  • Easy installation
  • Radio transceiver
  • Powered by an AC/DC adaptor or the RS485 bus
  • Power failure alarm
  • Regular test alarm
  • Frequency for social alarms
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ALMA, Assisted Living Management Application

ALMA smallALMA is a state of the art cloud based Alarm Management System leveraging zero installation for faster deployments and advanced analysis on the information.

This solution, which is marketed worldwide, is mainly intended to be used in nursing homes , hospitals and group living environments.

According to Antonio Palmero, product manager of ALMA, the solution will provide a great service to those care centers distributed in different buildings, because thanks to the use of mobile terminals, voice communications (between patients and professionals) will be improved and the coverage of the solution will be extended. These improvements enable that, having only one alarm reception center, alarms can be managed and distributed to professionals located in different parts of the center.

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The system does not require installation and guarantees a wide coverage, low maintenance costs and interoperability with other systems. ALMA offers a multi-channel communication by taking advantage of the benefits that WIFI, 3G / 4G allow in the handling of data and the advantages that GSM and VoIP offer in the communication with voice.

Additionally, it includes a mobile application with voice assistance service that allows carrying out an intelligent attention to alarms in any place and at any time.

By using NFC tags and/or BT beacons operations such as presence / ready, location and door opening can be performed.

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REPO + II, the most powerful and reliable radio repeater

REPO+ IIREPO+ II is a unit designed to expand the coverage of Neat RF devices in residential care environments. When a signal from a radio transmitter is received, it is forwarded by REPO+ II with a higher output power level.

According to Manuel Tamames (product manager of REPO + II), ““The main improvements with respect to the traditional REPO + is that it is a messaging transmission system with greater stability and robustness, which means greater quality in alarms transmission. In this way, the whole system becomes more reliable and secure”.

This device guarantees that all alarms reach their destination without any limitation regarding the size of the center, structures and materials used. Its coverage  is 2.5 km in free-field conditions and has a self-rechargeable battery that comes into operation when there is a power outage, in this way it is possible to guarantee the continuity of the service for up to 72 hours.

REPO + II is part of our TREX 2G system that offers solutions such as wandering system, patient-nurse call system, access control and panic button to care centers and nursing homes.

Like all our solutions, TREX 2G aims to locate the user as the core of the services.


  • Easy installation
  • Backup battery
  • Power failure alarm
  • Regular test alarm
  • Frequency for social alarms
  • Transmission range up to 2.5 km in free-field conditions
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Digital ecosystem, infinite possibilities

The transition from the analogue to the digital world offers a great challenge to technology companies and service providers: they must be able to offer a powerful and secure platform that supports socio-health products and services.

In its constant commitment to innovation, Neat has not hesitated to respond to this challenge and has therefore developed a digital ecosystem based on the cloud. This ecosystem integrates the digital devices of homes, residential centers and service centers with other systems and services such as monitoring centers, mobile applications, web portals and information management solutions.

Likewise, digital transformation, as a disruptive process, has given Neat the opportunity to reconstruct its strategies and to create completely renewed service models, adapted to people and current and future needs.

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Advantages of digital technology:

  • Always connected, greater security
  • Management of a large volume of data
  • Access to information at any time and in any place
  • Monitoring and analysis of daily routines in real time
  • Cost optimization
  • Platform interoperability
  • Easy and fast installation
  • More time for attention
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Neat installs its technology in Ibiza, Spain



With the aim of modernizing its care services, having effective technology and increasing the quality of life of residents, Can Blai care center has decided to deploy Neat Assisted Living solutions in its facilities.

The technological project consisted of the installation of a wireless advanced messaging system D-SERVER + D-TREX. To carry out the project, Neat devices were installed in rooms, bathrooms and common areas.

In addition, the D-SERVER application was installed on the host computer where the D ‐ TECT IP units were connected through a network structure. Similarly, care professionals were equipped with mobile alarm receivers, D-TREX 2G.

Can Blai care center, located in the autonomous community of the Balearic Islands, in Spain, has 84 rooms distributed in 10 double rooms and 74 single rooms, all with adapted bathrooms. These rooms are distributed over three floors.

This care center offers the services of residential stay with overnight services, medical and assistance services, occupational therapy, sociocultural animation, psychologist, physiotherapist, among other services.


Can Blay care center in Ibiza

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D-CALL II, designed for establishing communication between users and professionals in residential care centers

D-CALL II is a nurse call system that allows patients in healthcare centers to communicate from their room or common areas with professionals through a voice call. D-CALL II is recommended for both, nursing homes and hospitals, and even sheltered homes.


How does it work?

The user can trigger an alarm by pressing any of the alarm devices such as bathroom pull devices or call buttons. Furthermore, the alarm can be initiated automatically thanks to any of the sensors such as smoke and gas detectors or door and window sensors.

When the alarm has been launched, a sequence of calls to pre-programmed telephones is initiated. This ensures the professionals will answer the call because, if the first telephone has not been able to answer the call, it will jump to the next number and so on until it is answered.

When one of the telephones answers the call, a voice conversation is initiated with the patient through the call terminal installed in the room. The power of the D-CALL II speaker and the sensitivity of its microphone have been designed to provide the user with a high quality audio experience, which results in a more efficient service.


D-CALL II is an easy installation system since it does not require wiring or works. In addition, it facilitates the mobility of professionals throughout the center since calls are received on wireless phones. Likewise, it has other advantages that make it extremely interesting for centers such as data encryption and long battery life.

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Alarm View Point, the innovative alarm viewer

Neat Group presents its new software for healthcare centers. An innovative alarm display that simplifies the work of professionals and improves care response times.

Alarm View Point 2Alarm View Point is an application designed to show the states through which an alarm passes after being triggered by the user until a professional attends to it. The information can be displayed on different devices such as on a PC, a Tablet or a LED Display in care environments such as nursing homes, hospitals, etc. This solution works in an integrated way with the alarm management systems D-SERVER and D-TECT Alarm.

In order to optimize the management of alarms and their efficient distribution, this application makes it possible to create groups of devices, (for example, floor 1, floor 2, etc.) taking into account whether it is an assistance alarm, such as user alarms, or if it is a technical alarm, such as maintenance alarms.

How does it work?

When a user triggers an alarm, the information will be displayed on two systems; the mobile devices carried by professionals (TREX) and the viewer on which all alarms appear with information on who has sent the alarm, from where it has been released and from what device (shooter bath, room button, smoke detector, etc.).

The information shown on the viewer can be configured to follow the evolution of the alarm according to a colour pattern. Thus, in its standard configuration, when an alarm is released, the information will appear white on the display; When one of the professionals accepts the alarm on their TREX devices, the information will change into green; When the professional is present in the room, it will appear in yellow and, finally, when the performance is over, the alarm will disappear from the viewer. In addition, emergency alarms, such as a smoke alarm, will be displayed in red and will have a priority position in the viewfinder.

Moreover, in this version, the alarm information can be represented in the form of a blueprint, which facilitates its visualization by professionals.


Alarm View Point allows custom groups configuration that can be easily performed. In addition, it is possible to add specific locations and specific alarm types for each group. The colours and sounds of the information can be configured to determine the degree of emergency for each alarm.

The information is shown with such clarity that allows a much faster user care.

The Alarm View Point installation is simple and works in an integrated way with the D-SERVER and D-TECT ALARM. At the same time, to ensure the security of the application, all alarm information is encrypted.

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