Neat obtains ISO 27001 certification of Information Security Management Systems

  • Neat goes a step further in its commitment to ensuring a safe information treatment.
  • This achievement certifies the safety of Neat solutions in the health and social sector.

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Neat has obtained the ISO 27001 certification of Information Security Management Systems thanks to its continuous commitment to the development and implementation of security measures related to the processing of information.

ISO 27001 promotes the confidentiality, integrity and availability of information; who complies with it is able to ensure the following fundamental aspects in the management of it: that only authorized persons can access the information; that the methods of processing information are accurate and complete; and that authorized users have access to it at any time.

According to the Spanish Association for Standardization and Certification (AENOR), the ISO 27001 standard contributes to fostering information protection activities in organizations, improving their image and generating trust for third parties.

Juan Ignacio Pérez Cabanillas, Head of Quality and Innovation at Neat, states that “ISO 27001 defines the requirements necessary to implement a secure information system and also sets the guidelines to maintain and improve it continuously”. Perez Cabanillas also clarifies that when talking about an information system “not only do you want to refer to IT elements, since it also covers the set of technologies and tools for the treatment of one of the main assets of companies, the information , regardless of the format in which it is found, such as paper, hard disks, etc. ”

Among the main beneficiaries of this certification are undoubtedly the service providers who use Neat’s information management platforms since, thanks to the compliance and certification of this standard, they can offer services in the health and social sector even more calmly, since they have the endorsement of an internationally recognized standard aimed at safe treatment of information.

Along the same lines, Arturo Pérez Kramer, Chief Operating Officer at Neat, reiterated the importance of ensuring the security of the processing of personal data and confidential information for the development and growth of the socio-health technology sector. “We strongly support the implementation of information security management systems based on this standard,” he said. Likewise, Pérez Kramer pointed out that “Neat is aware of the importance of complying not only with ISO 27001, but also with all those certifications that guarantee the safety and quality of its processes, products and services and its commitment to the environment”.

Proof of this is the fact that in addition to ISO 27001 certification, Neat also has the following certifications: ISO 9001 for quality management systems and ISO 14001 for environmental management systems.

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Neat Group presents NOVO, its advanced digital carephone

  • Novo, a device always connected, updated and safe.
  • Neat’s solution to the new challenges of digital telecare

NOVO blog v2 ENG

Neat has developed an innovative digital telecare terminal called NOVO; it is a completely new digital concept that will take telecare a step further. NOVO’s innovative design is intended to be integrated in home, optimize all its functionalities and offer highly competitive advantages. NOVO will allow service providers to offer the highest quality care.

The acoustic behavior of NOVO is a fundamental advantage that shows the technological evolution of this device, since the power of its speaker and the sensitivity of its microphone, combined with the most advanced algorithms in management of bidirectional voice communication, and even its compact and ergonomic shape have been deliberately designed to provide the user with a high quality audio experience, which undoubtedly results in a more efficient service.

NOVO’s end-to-end (E2E) system implements the latest generation of digital communication protocols, allowing it to be connected to the terminal manager on a constant basis and to ensure real-time remote monitoring. This supervision begins even before the installation, being possible, through the Terminal Management Portal (CMP) of Neat, to know the state of the equipment throughout its life cycle, from its inventory.

Likewise, NOVO simplifies the installation processes and allows modifying the specific configuration of a terminal or a group of terminals in a simple and safe way according to the needs of the client. In addition, this configuration can be carried out from any mobile or fixed device with Internet connection and from anywhere, thanks to its digital technology.

With NOVO, the firmware update is extremely safe, allowing efficient and uninterrupted service. Also, it has full capacity to be updated remotely; this applies to both programs and configurations. The centralized configuration management that integrates with CMP is ideal for maintaining a homogeneous terminal group.

It is important to note that NOVO goes a step further in energy efficiency, which together with a new concept of battery more developed allows it to maintain a complete, continuous and safe operation for several days with batteries.

Equally, thanks to the use of M2M (machine to machine) cards from Neat, NOVO is able to perform an intelligent analysis of the GSM network with the aim of identifying the best signal of the zone in which the terminal is operating and ensure a permanent service.

In addition to its many qualities, NOVO can communicate with up to 48 wireless peripherals simultaneously, which opens the doors to a connected digital home.

Neat has developed an integral telecare ecosystem that will guarantee the most advanced care service in the socio-health world.

For further information about the terminal and his functionalities, visit the microsite about NOVO.

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Loneliness increases the chances of suffering from Alzheimer

Abuelo 1According to a recent study published by JAMA Psychiatry, older people living alone are more likely to suffer Alzheimer. This is because seniors with a high rate of cortical amyloid usually experience a greater sense of loneliness, which is usually associated with a symptom of Alzheimer’s disease in pre-clinical phase.

The study was conducted based on data from 79 people around 75 years, and with good cognitive status. They were asked to perform a test in which they evaluated their feeling of loneliness, how often they felt alone and if they thought that, they were separated from others. The study revealed that 28% of participants had high levels of APOE4 – a molecule indicating a genetic risk factor for Alzheimer’s disease – and 32% had a high cortical amyloid burden. With these data, the researchers observed that the elderly with high levels of amyloid are 7.5 times more likely to experience feelings of loneliness than those without amyloid. In addition, this ratio is higher as the amyloid and APOE4 load increases.

Dr. Nancy J. Donovan, lead author of the paper and psychiatrist at the Center for Alzheimer’s Research and Treatment at Brigham and Women’s Hospital in Boston, explained that these data could be explained in two ways. The first is that the changes caused by Alzheimer’s in the brain may be related to alterations in the way in which social interactions are perceived, which can induce the elderly to feel alone. The second explanation is that these people with incipient Alzheimer’s symptoms, social interactions can pose them a cognitive effort, which would lead them to reduce their social activity and thus to experience feelings of loneliness.

For this reason, it is essential that older and telecare users can move freely and go out, which will help them to keep their social interactions active. Neat Group has developed for them NEMO, a mobile telecare terminal that allows them to go out for a walk carrying with it a comfortable device that keeps them in touch in case of emergency.

Tarjeta NEMO EN

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The popular Dr Hilary Jones presented NOVO

NOVODr Hilary Jones is general practitioner, presenter and writer on medical issues, very well known in the UK for his media appearances. In the last chapter of his popular YouTube channel, he talked about how to stay independent in old age. In  his Vlog he gives some advice on how to help keep independent and confident in old age and more importantly, be able to remain in your own home for longer.

At the end of the vlog, he talks about the importance of technology to live independently and how NOVO can be the perfect tool to help you stay independent.

Here is the video:

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Mobile phone lines double landlines

NEO GSM with ATOM.jpgThe Mobile World Congress 2017 was held in Barcelona a few weeks ago, and during the congress, an analysis about telephony sector in Spain was presented. The study only refers to Spain, but this trend is similar all across developed countries. The report reveals that the number of mobile telephone lines has increased 55.5% in the last 10 years, while landlines have decreased by 4.4%.

In fact, 110 mobile lines are counted for every 100 inhabitants, which is 38.6 million lines in Spain, while landlines have decreased to 41 per 100 inhabitants, representing 19 million lines. In addition, the study reveals that this figure is actually a trend and the number of mobile lines will continue increasing in the future. This means there are more and more people who do not have landlines in their home, which could be a problem when accessing telecare service because they cannot install a conventional terminal.

evolution telephone

For this reason, Neat Group has designed the NEO-GSM telecare terminal for mobile networks, to serve users who do not have landlines in their home. The NEO-GSM has two communication channels and uses GSM (Global System for Mobile communications) for connection. In addition, our terminal can issue more than 30 different types of alarms and handle up to eight warnings. It also has the correct size for an easy installation in any home, both on a table and on the wall. For mobile operation, it only needs a SIM card that is located next to the battery.

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Neat Group participates in the conference ‘Connecting the unconnected’ organized by ISECO

Our partner and distributor ISECO Systems organized a product presentation in Madrid, in collaboration with Tesa Assa Abloy and Neat Group.

Under the title “Connecting the unconnected”, different wireless solutions that improve efficiency in residential centers for older people and increase the quality of care for residents were shown.

Our colleague Alberto Pascua, Account Manager of Neat Group, was the first to talk with a lecture on the benefits of technology in the healthcare centers. He also talked about the history of our company and the soundness of our solutions for nursing homes.

Later Rogelio Rodriguez talked about the wireless solutions of Tesa Assa Abloy and Rafael Villegas and Vicente Collado did the same about ISECO Systems.

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Theresa May announces expansion of digital health services in United Kingdom

theresa-mayThe goverments in Europe need to accommodate the costs of health services to increasingly tight budgets and to progressive aging of society , and that is just one of the reasons why the British Prime Minister, Theresa May, has announced a project to help patients deal with mental health disorders expanding the digital tools in the healthcare system, which will entail a £67.7 million investment by the government.

“What I am announcing are the first steps in our plan to transform the way we deal with mental illness in this country at every stage of a person’s life: not in our hospitals, but in our classrooms, at work and in our communities,” said the Prime Minister.

The place chosen by May to announce this program was the Charity Commission, the non-ministerial government department that regulates registered charities in England and Wales, during an event dedicated to mental illness.

May explained that “online therapy has the potential to transform the way mental health services are delivered by allowing people to check their symptoms, be triaged online and receive clinically-assisted therapy over the internet much more quickly and easily, assuming it is clinically appropriate”.

“These treatments have been tested in other countries and they work. In the right cases, they can offer access to treatment far quicker than traditional services,” May added.

In Neat Group we are convinced that services such as telehealth can be a fantastic tool to save money and to offer high quality medical treatments at the same time, in a country where 1 out of 4 Britons suffers some common mental disorder, which means an annual expenditure of £105 billion ($131,3 billions).

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